We are looking for a Front Desk Clerk to join our team. The successful candidate will be responsible for providing excellent customer service to guests, checking guests in/out, processing payments, completing other administrative tasks, and property upkeep. The ideal candidate will have strong communication skills, be detail-oriented, and have the ability to work independently. This is a great opportunity for someone who is looking to gain experience in the hospitality industry.

Shift times:

• 2:30 PM to 10 PM (two shifts available)
• 6:45 AM to 2:45 PM (two shifts available)

Responsibilities:

• Greet guests and answer any questions they may have.
• Handle customer complaints in a professional manner.
• Check guests in/out to the hotel.
• Maintain accurate records of guest information and reservations.
• Ensure all guests are provided with exceptional customer service.
• Process payments and balance accounts at the end of each shift.
• Inspect rooms before check-in
• Help with laundry and housekeeping tasks as needed
• Maintain cleanliness of the front desk area, lobby, patio, and pool area.
• Perform nightly audit and property closing procedures.
• Additional duties as requested by employer

We are a small family owned and operated business. Every staff is expected to be able to help with various tasks required. Everyone will need to contribute to the success of the business and be accountable.

LGBT/Women Owned & Operated

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Employee discount

Schedule:

• 4 hour shift
• 8 hour shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends only

Work setting:

• In-person

Work Location: In person